At ChiWalker LLC, every order is made with care and shipped as quickly as possible.
Processing Time
- Ready-to-Ship Products (non-personalized): 1–3 business days
- Custom & Personalized Products: 3–5 business days
- Bulk Orders (24+ items): 7–14 business days after order confirmation and artwork approval
- Orders are not processed or shipped on weekends or U.S. holidays.
- A shipping confirmation email with tracking details will be sent once your order has shipped.
Shipping Rates & Delivery Estimates
- Shipping charges are calculated and displayed at checkout.
- Estimated delivery times (after processing):
- U.S. Standard Shipping: 3–5 business days
- U.S. Expedited Shipping: 2–3 business days
- Delivery times are estimates and may vary due to carrier delays, weather, or other factors.
Carriers
We ship primarily through USPS, UPS, and FedEx, selecting the best option based on your order and delivery location.
Destinations
- We currently ship to all 50 U.S. states.
- International shipping is not available at this time.
Tracking
Tracking numbers are provided by email once your order ships. Please allow up to 24 hours for updates to appear.
Damaged or Lost Packages
ChiWalker LLC is not liable for products damaged or lost in transit.
- If damaged, file a claim directly with the carrier.
- If lost, contact us at support@chiwalker.com and we’ll help investigate with the carrier.