These Terms govern use of chiwalker.com and purchases from ChiWalker LLC.
- General Conditions
- You may not use our products unlawfully.
- We may refuse service at any time.
- Prices may change without notice.
- Products & Availability
- We aim to display product details accurately, though colors may vary by device.
- Processing times:
- Ready-to-ship: 1–3 business days
- Custom/personalized: 3–5 business days
- Bulk orders: 7–14 business days
- Orders & Payment
- Orders are processed once payment is received.
- Custom orders cannot be canceled/refunded after production begins.
- Cancellations accepted within 3 hours (email returns@chiwalker.com).
- We may limit/reserve the right to decline reseller orders.
- Shipping & Delivery
- Governed by our Shipping Policy.
- Risk of loss transfers once the order is handed to the carrier.
- Returns & Refunds
- Governed by our Refund & Return Policy.
- Ready-to-ship products may be returned within 30 days (unless marked final sale).
- Custom/personalized items are non-returnable except for defect, damage, or error.
- Intellectual Property
- All designs and content on chiwalker.com belong to ChiWalker LLC.
- Limitation of Liability
- ChiWalker LLC is not liable for indirect or incidental damages.
- Liability is limited to the purchase price of the product.
- Governing Law
- These Terms follow the laws of Louisiana, United States.
- Changes to Terms
- Updates will be posted here with a new “last updated” date.
- Contact Us
ChiWalker LLC
order@chiwalker.com
7041 Canal Blvd Ste 290
New Orleans, LA 70124